At Bare Face RVA, we understand schedules can change and unforeseen circumstances can arise. To ensure we can accommodate all our valued clients, we kindly request adherence to our cancellation policy.

1. Cancellation Notice:
Clients must notify us of cancellations or appointment changes at least 24 hours in advance. To cancel or reschedule, please contact us or text directly at 804-349-0291 during business hours.

2. Late Cancellations/No-shows:
Cancellations made within 24 hours of the appointment time will incur a $50 charge to the credit card provided at the time of booking.  Failing to show up for your scheduled appointment without prior notification will result in a $50 charge. Repeat no-shows will result in having to prepay for future services or lead to an inability to book future appointments.

3. Late Arrivals:
We understand delays can happen. However, clients arriving more than 15 minutes late may be asked to reschedule. This ensures we can provide the best service to you and our other clients. Tardiness more than 30 minutes, without notification, will be treated as a late cancellation and will be subject to the applicable fee.

5. Exceptions:
We recognize emergencies and special circumstances can occur. Exceptions to our policy are made on a case-by-case basis at the discretion of Bare Face RVA management.

6. Booking Deposit:
Services require a deposit at the time of booking. We apply this deposit to your service total or refund it in accordance with our cancellation policy.